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Safe Trading Tips

Matchvoip.com provides a platform where the traders of all VoIP related products can meet their match. It is a great community for members to build profitable, lasting partnerships and to capitalize on the exciting, yet sometimes difficult VoIP technology. While you enjoy the quantity and quality of the information found in this website, you should exercise sound judgment and best business practices in all online/offline correspondences and follow-up activities. Here are a few safety tips for you to consider.

For more information, please check our FAQ.

1. Verify the product info

The information about members and their offerings are provided by each individual member and is neither verified nor guaranteed by matchvoip.com. You should verify the information and make sure that it is accurate and consistent. It is especially important to verify rates, destination, agreement details, seller ratings etc. for all transactions. It is mandatory that you do so for all prepaid transactions.

2. Verify the member info

Paying members can request the contact information of another member with whom you are about to do business. There must be consistency between the information on the web site and any information provided offline.

3. Negotiate a good contract

Matchvoip.com is an online information center and does not provide for any offline contracts and transactions. It is your sole responsibility to negotiate a robust contract and cautiously implement it. The contract that you enter into is a binding commercial set of terms and conditions for the specific transaction.

4. Test to prove

Most routes and other VoIP products can be tested remotely. Testing should be performed prior to entering into any contract and/or transaction.

5. Use Escrow

Using an escrow service to handle payments is highly recommended to protect the interests of both buyers and sellers. Several reputable escrow services are available to secure your payment or goods. At present, matchvoip.com does not provide any escrow services.

6. Provide your feedback

To score your counterpart after each deal is completed, is the most effective way to consistently measure the performance of your trading partner. Member ratings and all feedback is available to all members for any member. We have provided this tool and we strongly recommend that you use it every time you complete a transaction with a member. You can also make comments, both positive and negative even if there is no actual transaction, for instance, you may want to post your observations that a member is always quoting excellent rates but never made them available to you. These comments insure that members conduct, and business practices are always in the best interest of the entire community.

7. Use our online message board

While you are free to use any methods to contact and converse with other members. The most effective way to communicate is using our message boards which are designed for this purpose and where we maintain a record of all communications. Improper conduct or any claims may not be substantiated or defendable by emails. They can be easily manipulated or forged unlike the records maintained on our message boards. Matchvoip.com is about a community which exemplifies the highest standard of conduct, professionalism and honest business practice. The community as a whole is self regulated under the oversight of Matchvoip.

For more information, please visit our FAQ.


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