FAQs

What is VoIP?

Abbreviation of Voice over Internet Protocol, the technology that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. One advantage of VoIP is that the telephone calls over the Internet do not incur a surcharge beyond what the user is paying for Internet access, much in the same way that the user doesn't pay for sending individual e-mails over the Internet. top...

What are the VoIP products?

Many, many products are VoIP related. Just to name a few: wholesale VoIP routes, traffic origination and termination; VoIP standard, Protocol and Protocol stacks; codec; VoIP gateway, gatekeepers; VoIP billing systems; VoIP application software, hardware etc. top...

What is the “VoIP trade”?

There are natural activities of buying and selling VoIP products and service, we refer these activities as VoIP trade. top...

What does matchvoip.com do?

Matchvoip.com collects and organizes information of all VoIP products, and matches the buyers and sellers. As a first step of this effort, matchvoip.com is currently focused on matching the demand and supply of wholesale traffic routes. top...

What is your focused product now?

The current focus of matchvoip.com is to match the demand and supply of wholesale traffic routes, or wholesale telephony routes, or telephony traffic origination and termination. top...

Should I sign up if I only have regular telecom route (non-VoIP)?

Yes you should, because the routes do not have to be VoIP routes. TDM routes are perfectly fine for trading and there is no restriction here to trade only VoIP routes, although most of the routes are VoIP or partially VoIP. top...

What’s the value of matchvoip.com?

The value of matchvoip.com is to collect and organize the product information and trade information, and automatically match the potential buyers and sellers so they can focus on the concrete trade issues. In the absence of matchvoip.com, the resource spent on finding and matching information exceeds the resource spent on closing the deals. Matchvoip.com eliminates the “un-economy” and thus provide a huge value to all the trade participants. top...

Why matchvoip.com does it?

Passion to innovate Passion to create value top...

What differentiate matchvoip.com with other similar service?

According to our knowledge there is no comparable service out there yet to be compared.
There are some so-called “clearing” service which require their members to pay a monthly fee between $1000 to $2000, and a per minute fee for any minute flowing over the “clearing” service; and the members can only deal with this single “clearing” party.
In contrast, matchvoip.com requires very small monthly membership fee, no per minute fee whatsoever; the members have the full power of dealing with their counterparts directly. The customers are given the full information and power to conduct their business. top...

Is matchvoip.com a free service?

No, it is not a free service. There will be a monthly fee of about $100 charged to each member after the beta test expires.
The beta version is free, so hurry up to take advantage of it. top...

What are the differences between a casual visitor, a guest, and a member?

A casual visitor can only view the information on the website, he/she can’t input any information and can’t contact with other members.
A guest, on top of what a visitor can get, can receive the daily email of the route information on his watch list, so he/she is updated on any routes he/she is interested.
A member has the full access of the buy and sell information, can input the route information of his/her own to initiate a trade lead, and has the privilege to contact with other members to further discuss the deal. top...

Why should I sign up the membership?

The membership will give you the full access of information, and post your own information and contact with other members with any of your initiative. The price is very reasonable and is only a fraction of other service which offers less functionality. It’s worth to spend on the membership in order to best exploit the VoIP. top...

Who should sign up the membership?

Companies and individuals who are active in VoIP traffic exchange and trade of other products, this includes, but not limited to:

Business Owners
Corporate Executives
Corporate Sales Managers
Carrier Relations Managers
Telco Wholesale Managers
VoIP Industry Analysts
Resellers, Agents and Distributors
VoIP Solution Providers
Prepaid Calling Cards Operators
Hardware and Software Makers
top...

Can I register as a corporate member?

Yes you can register either as individual or corporate member, our membership fee is the same. top...

Is the information verified?

No, the information is input by each individual member in real time, unverified. top...

Are the members checked background?

No, there is no background check to any member top...

Do you provide any safe trading tools?

Please read our safe trading tips
In addition, we’ve provided a ranking system for members to mutually score their counterparts after each deal. We suggest that you read the comments thoroughly before you enter any formal deal with your counterparts.
It is better to use our message board to communicate with other members since the messages are kept in record. Due to the lack of authentication of email systems, we can’t use any external emails as a proof of anything. top...

Do you offer escrow service?

No we don’t offer any escrow service at present. If you want us to offer it please send your request here, we might be able to help you out in a later stage but not now. top...

How do I know the credibility of a member?

Read his past performance, it is probably the best way. top...

How do I contact with a member?

We make the message board available for all members, you just need to send him/her messages with the message board. If he/she agrees to give you his/her phone number, email addresses etc. you are free to contact with him/her by all means.
The advantage of keeping your communication on our message board is that the messages are backed up, and if needed, it can be the evidence of your communications. If you contact with a member with your own email, we can’t do anything if you have a dispute with him/her later on. top...

Why should I make remarks on and/or rank a member after each deal?

Your input will help others to evaluate the credibility of this member, you help others and others will help you. This will make the community a perfect give-and-take community. top...

I’ve got the information, but how can I close a deal?

Use your excellent negotiation skills to close the deal you want. Nothing is more helpful than a good price, good quality, good payment terms, and good credibility in the community (so your scores given by others are very important) top...

Can I switch roles between a buyer and a seller?

Yes you can choose to buy or sell for each individual post. top...

How can matchvoip.com improve my profitability?

First of all, good, in-breath and in-depth information is always helpful to improve your bottom line.
Second, having more choice is always helpful too.
This is exactly what matchvoip.com attempts to provide you with. All you need to do is to build an excellent creditability which helps to convince people to do business with you if everything else are equal. top...

How is my information handled?

The product information, once provided to the system, become public knowledge. Upon providing the product information, such as the route information, you automatically decline your right of ownership of it and agree that it can be used by others for free forever.
Your membership information can be also shared by other members upon their request to matchvoip.com as part of the verification process. top...

How is my privacy protected?

We do not sell or share your membership information to any third parties that are not members of matchvoip.com. Please refer to our Privacy Policy. top...